At the Epstein Theatre we adhere to a code of conduct and want you to love the theatre as much as we do. Please read our terms and conditions below to ensure you have the most enjoyable experience with us!
Monday – Thursday
2PM – 6PM
Friday & Saturday
12PM – 6PM
Buy tickets online or call us on 0844 888 4411
REFUNDS & EXCHANGES
Refunds will not be issued for any tickets unless the event is cancelled, postponed or material changes are made to the event.
Exchanges are at the Box Office discretion and will only be exchanged for another performance of the same production at a cost of 50p per ticket, 24 hours notice is required.
Tickets must be presented to gain entrance to the bar and foyer area of the venue. At the discretion of the Box Office, lost tickets will be replaced at a cost of £1 pet ticket subject to proof of purchase and ID.
E-Tickets must be printed off and presented at the venue. If you do not have your printed E-Ticket, the venue Box Office can reprint this at a cost of £1 per ticket subject to proof of purchase and ID.
As a venue we include a £1 per ticket restoration levy on all ticket prices. The levy goes towards restoring and maintaining this beautiful grade II listed building.
Every effort will be made to admit latecomers as soon as a suitable break in the show occurs, but admission is not guaranteed.
DISCOUNTS & CONCESSIONS
Discounted tickets may be available for:
Over 60s | Disabled Carer | Groups of 15+
All tickets are sold subject to The Epstein’s right to make any alterations to the programme details advertised on our website or any other location.